Mobile Communications
This page explains how Peak Clinical uses text messaging to communicate with participants and prospective participants, and how to manage your messaging preferences.
Your Privacy Matters: Peak Clinical will never sell, rent, or share your mobile number with third parties, affiliate marketers, or data brokers. Consent to receive messages is never required to access our services or participate in any study.
Peak Clinical uses SMS text messaging to communicate with individuals who have expressed interest in participating in clinical research. We may send the following types of messages:
Updates related to your intake submission, appointment reminders, study status notifications, and other account-related communications directly relevant to your participation in our research programs.
Marketing messages about new studies that may match your health profile, enrollment openings for trials you have expressed interest in, and general research news from Peak Clinical.
You will only receive text messages from Peak Clinical if you have explicitly provided your mobile number and checked the applicable consent box on one of our forms. Separate opt-ins exist for account-related messages and marketing messages — you may opt into one, both, or neither.
Providing your mobile number without checking a consent box does not enroll you in any messaging program. Consent to receive text messages is not required to submit an intake form, receive services from Peak Clinical, or participate in any research study.
Message frequency varies based on your enrollment status and the research opportunities currently available near you. You may receive anywhere from one to several messages per month depending on activity.
Standard message and data rates from your wireless carrier may apply to messages you receive from us. Peak Clinical does not charge any fees for SMS communications.
You may opt out of text messages from Peak Clinical at any time using any of the following methods:
| Method | How to Use | Effect |
|---|---|---|
| STOP | Reply STOP to any message from Peak Clinical | Immediately unsubscribes you from all Peak Clinical text messages |
| HELP | Reply HELP to any message from Peak Clinical | Receive assistance information and contact details |
| Send a request to trial@peakclin.com | We will remove your number from all messaging within 2 business days | |
| Phone | Call 801-509-9285 during business hours | A team member will remove your number immediately |
After opting out via STOP, you will receive one final confirmation message. No further messages will be sent unless you re-enroll by providing consent again.
To opt into text message communications from Peak Clinical, complete the form below. All fields are optional except where required to submit.
Enter your information below and select which types of messages you would like to receive.
Your mobile number will not be sold or shared with third parties for any purpose.
Peak Clinical's SMS program is compatible with all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and regional carriers. Carrier support for SMS programs may vary.
If you have any questions about our text messaging program or need assistance managing your preferences, please contact us: